Hylan Asset Management, LLC has assembled and continues to accumulate a robust network of third-party receivables management firms and collection agencies who understand our core values and objectives. The agencies in this network take pride in delivering exceptional customer service to all parties involved and in making sure to provide ethical and professional collection services whenever communicating with consumers. The agencies we engage with understand our priority of integrity and respect and we encourage these agencies to adhere to our strict expectations at all times.
At Hylan, we view each consumer as our client and we take a friendly customer service approach to help consumers through the collection process to resolve their financial hardships. This is a view that we require the agencies within our vendor-managed network to share, and as such, Hylan Asset Management, LLC works with and through receivable management firms and agencies that adhere to Hylan’s Corporate Values, who work with the highest ethical and professional standards, and who operate in compliance with all current consumer protection acts, including:
Firms must also adhere to the code of conduct put forth by the American Collectors Association, as well as the standards enforced by the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB).
The success of Hylan Asset Management, LLC is incredibly dependent on the success of our third-party collection agencies, and as such, how these agencies operate and how successful they are is very important to us. We view a successful agency as one that exhibits respect with and between all other parties it operates with and contacts, exhibits a very strong sense of compliance with all laws and regulations, and that charges fair fees. We take a high interest in the agencies we engage in business with and how these agencies typically operate. These agencies must understand our own philosophy and adhere to the corporate values that we at Hylan uphold. In addition to this, the agencies must also share our objective of balancing monetization with our brand's integrity and balancing this goal with respect for compliance of all regulations and laws governing the industry.
Hylan Asset Management, LLC is always seeking to expand its network of partners in the receivables management firms and agencies sector. If you feel that you would be a good match with our company or would like to learn more, please Contact Us.
Please Note: Hylan Asset Management, LLC will only consider vendor relationships with entities in good standing who align with our expectations of the highest ethical and professional standards.